Late Post Today (With a Brief Insight Into Possible Outsourcing):
Every once in a while, it's fun to see what Google searches get people to the Rude Pundit. Sometimes, amid the depressing range of kiddie porn people are looking for, you get something that gives a little window on our world.

Hence, this search: how to overcome sounding rude on calls. From Bangalore, India. Once may presume that the googler didn't really get good advice from this blog. Or customer service at AT&T may start sounding a little more piquant.

More soon.